Route Armenia tour operator in Armenia.

© 2020 Route Armenia
All Rights Reserved.

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Cultural tours in Armenia

Terms and Conditions

Please read these Terms and Conditions carefully before using this website.

Terms and Conditions updated on January 18, 2020.

1. Introduction

Please read these Terms and Conditions (“Terms”, “Terms of Service”, “Terms of Use”) carefully before using the website (“website”) operated by Route Armenia tour operator (“us”, “we”, or “our”). Your (“you”, user”, “visitor”) access to and use of this website and services it provides is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use this website.

By accessing or using this website, you agree to be bound by these Terms and Conditions, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the website or to content available through the website. If you do not agree to any part of these Terms, please, do not use the website. Accessing the website and its services, in any manner, whether automated or otherwise, constitutes use of the website and your agreement to be bound by these Terms and Conditions.

For the purposes of these Terms: “Content” includes all or part of any text, graphics, logos, images, audio material, films or other moving images, product details, services and/or software published or otherwise available on the website from time to time (including, anything made available for download); “including” and its derivations mean “including, without limitation”; “material” includes all or part of any text, graphics, logos, images, audio material, films or other moving images; “Author” (“Authors”; “Writer”; Writers”; “Photographer”; “Photographers”; “Blogger”; “Bloggers”) means authors of the Content; and “Trade Marks” means the trade marks, logos and service marks (whether or not registered) displayed on this website.

2. Changes to these Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without prior notification. Any revision becomes effective immediately upon posting. It is your responsibility to review these Terms of Use prior to each use of the Website. By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please, do not use the website.

We may change, suspend or discontinue any aspect of this website at any time, including the availability of any website feature, database, or content. We may also impose limits on certain features and services or restrict your access to parts or all of the website without notice or liability.

3. Intellectual property

We are the owner or the licensee of all intellectual property rights in the Website and Trade Marks. Unless stated otherwise, the Content available on this Website is an intellectual property of Route Armenia tour operator.

Unless stated otherwise, the Content available on this Website is created exclusively for us, and we are the owners and the governing body regulating any use of the content.

Subject to these Terms, we grant you a limited, temporary, revocable, and non-exclusive license to access, browse and use the Website (including the Content and Trade Marks) in accordance with paragraph 4 below.

4. Access and use of this Website

4.1 You may:

(1) use the Website for personal non-commercial use only;

(2) share links to the website content through social networks.

4.2 You may not:

(1) download or print any Content or extracts in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the Content from the Website; nor

(2) reproduce, republish, modify, distribute, store, archive or commercially exploit the Content without our prior written consent; nor

(3) modify or adapt or create derivative works of the Content without our prior written consent; nor

(4) translate any Content or extracts into any other language and publish, reproduce, republish, modify, distribute, store, archive or commercially exploit the translated Content without our prior written consent; nor

(5) systematically forward links to this website within a business or outside a business for business purposes; nor

(6) copy or extract data from this Website by means of robots, spiders, crawlers or other automatic devices or by any manual process used to systematically extract or copy web content.

(7) Any such use of the Website or the Content described in paragraph 4.2 is prohibited without our consent. Please contact us for questions regarding the use of the Content or the Website.

At all times when you are accessing, browsing or using the Website, you must do so lawfully and legitimately and without infringing or restricting anyone else’s rights or use and enjoyment of the Website. In particular, you must not use the Website in a manner or link to any material which is false, fraudulent, inaccurate or misleading, obscene, offensive, defamatory, abusive or in breach of any third-party rights (including intellectual property right).

We reserve the right, at our sole discretion, to permanently or temporarily terminate, suspend or deny your access to the Website without notice. We reserve the right, at our sole discretion, to remove or edit any Content on the Website without notice. To the fullest extent permitted by law, we do not have any liability to you whatsoever for any loss or damage arising from such removal or editing or any restriction or hindrance to your use of the Website.

5. Accuracy of information

While we do our best to ensure that all information available through the Website is accurate, we cannot guarantee and vouch that all information will be accurate and up-to-date at all times. The Website contains a large amount of data, and errors are likely to occur.

Therefore, we do not accept any liability for error or omission with regards to Content of the Website. Should you find any inaccurate information on the Website, please inform us at and we shall correct it as soon as it is practicable to do so.

Website may contain materials submitted to Route Armenia by Third Parties. It is the responsibility of these Third Parties to ensure that the materials submitted for inclusion on this Website comply with national and relevant foreign laws.

We cannot guarantee the accuracy or reliability of these materials and hereby disclaim any responsibility for error, omission or inaccuracy in the materials or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within the Website. Also, we do not accept any responsibility for the content of any Website to which a hypertext link from this Website exists. Such links are provided for your convenience on an ‘as is’ basis.

6. Third party links

Our Website may contain links to third party websites or services that are not owned or controlled by Route Armenia Route Armenia has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

You further acknowledge and agree that Route Armenia shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

7. Prices

All tour prices available on our website are provided based on rates (including foreign exchange rates) known at the time of publication. We reserve the right to change prices (decrease or increase) without notice if such rates change. The current price will be confirmed at the time of booking when confirmed by Route Armenia in writing.

8. Booking Terms, Payments and Cancellation Policies

8.1 Booking

By completing the booking form and signing your acceptance, you agree that you accept all Terms herein and that this is a directive to perform services on your behalf.

8.2 Deposit:

To confirm the booking, you will be asked to send us a non-refundable deposit of $200 per person per tour for each tour. Deposit must be received by Deposit Payment Due date (specified before the booking confirmation in writing). Your payment is considered made only after it is received by Route Armenia. The booking deposit is part of your final payment.

If the deposit payment is not received by Route Armenia by the due dates, we reserve the right to cancel the booking. By paying the tour deposit you acknowledge that you have read and accepted these Terms and Conditions.

8.3 Full Payment:

The full payment must be received by Route Armenia by the Final Payment Due date (specified before the booking confirmation in writing).

8.4 Late Payment:

If there is any outstanding balance by the Final Payment Due date, all travel services will be subject to automatic cancellation and cancellation fees will apply. A service reinstatement fee of $50 will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.

8.5 Last Minute Requests:

All reservations must be made no later than 15 days prior to departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 72 hours and all applicable cancellation penalties will apply.

8.6 Form of Payment:

Payments are made in USD by bank transfer or wire transfer in US Dollar checks. Payments made by wire transfer must include an additional 30 US dollars wire transfer fee.

8.7 Refunds:

Refunds are processed by bank transfer in USD or wire transfer, up to the total amount paid, paid by US Dollar check.

8.8 Cancellation:

Once a partial or full payment has been made, cancellations will only be accepted in writing. Submit your cancellation to our email address:

If you do not receive an acknowledgement within 48 hours, call +374 96 289 829 to ensure your information was received. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.

No cancellation fees are applied if a written cancellation is received by Route Armenia more than 45 days prior to commencement of services. In such a case, the deposit will still be retained.

8.9 Cancellation fees:

  • 25% of the total tour package price if the cancellation is received 45 to 30 days prior to commencement of services;
  • 50% of the total tour package price if the cancellation is received 30 to 14 days prior to commencement of services;
  • 75% of the total tour package price if the cancellation is received 14 to 2 days prior to commencement of services;
  • 100% of the total price if the cancellation is received 1 day or less prior to commencement of services;

Please note that cancellation fees may also apply to any additional services booked prior to, during and after the tour.

9. Additional Terms

Route Armenia cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, natural catastrophes, strikes, protests, or any other irregularities that are beyond the control of Route Armenia.

Certain facilities such as sites of interest, museums and restaurants may be limited or not available during local or national holidays. In such case, alternative options will be offered whenever possible.


These Terms shall be governed and construed in accordance with the laws of Armenia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have between us regarding the Website.


If you have any questions about these Terms and Conditions, please contact at or message us on our Facebook page.